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I have had numerous issues with people not receiving their orders in a timely manner. In order to solve this issue, I am in the process of setting up a distributor to take care of order fulfillment and customer service. At present, I have setup a site to manage the books at www.cafepress.com/dsinextgen. At this site, you will be able to place an order and receive it promptly. They also offer phone and email customer service beyond what I can currently provide myself.
If anyone has not received an order for any of my products, please email me directly at toritejutsu@gmail.com. I will be more than happy to resend anything that you have not received. Please accept my most sincere apologies for any delays you have experienced.
I am currently setting up with another distributor for my DVD line. This other company can also provide the book service. Once that is setup, I hope to have all of my products in one place. In fact, the new company will even produce my books in hard-back format if anyone is interested in that.
Again, please accept my apologies. I strongly believe this step will allow you to continue your studies without interruption. I have done tests with the new service and usually receive my orders withing 3-5 days after placing the order!
Please feel free to email me directly if you have any questions!
Mike Patrick
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