Menu
REFUND POLICY

REMEMBER: DOWNLOADS, DVD DOWNLOADS AND SPECIAL OFFERS HAVE NO MONEY BACK GUARANTEE

 

Return Policy

Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business. As you know we have a 100% Money Back Guarantee on all DVD's.. This does not apply to DVD Downloads, Courses, Special Offers and Training Programs

The Dragon Society International Certified Instructor Program
Dragon Society International Rank Testing Dues
ANY SPECIAL OFFER and Downloads
HAVE NO RETURN POLICY AND NO REFUND POLICY

To return a product at Dragon Society International, you'll need email us at

orders@dragonsocietyinternational.com
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Product Description
- Nature of the problem

In general, Dragon Society International and DSI Productions, LLC accepts returns on merchandise from select manufacturers within 30 days. However, Dragon Society International reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

  • FUTURE PRODUCT PURCHASES
  • A FULL REFUND
  • ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Dragon Society International on returned items, and Dragon Society International will pay the shipping charges on the replacement or exchange item(s) going back.

 

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Dragon Society International discretion. Please be aware that specific manufacturers have more restrictive return policies.

Products manufactured by Dragon Society International carry a 100% No Complaint Money Back Guarantee. This does not affect your statutory rights. To date after 20 years of selling, NO-ONE has asked for a refund.

Items purchased at "the internet's only authorized source for Dragon Society International products, the Dragon Society International Web Store", are entitled to "DSI's 30 day, 100% satisfaction guarantee". If, for any reason within the first 30 days, you aren't 100% satisfied with your purchase you can return it to us for a refund of your purchased price.

Failure to comply with the above procedures may result in a restocking fee of 10% of the product purchase price.

The Dragon Society International Certified Instructor Program
ANY SPECIAL OFFER and DVD Downloads
HAVE NO RETURN POLICY AND NO REFUND POLICY

Credit Card Security
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - PayPal.

If you choose to use a PayPal account, your personal credit card information will not be given to Dragon Society International.

Our additional policies do not affect your statutory rights.